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Game hangs while loading into cities again

in Account & Technical Support

Posted by: HatchetHarriette.2845

HatchetHarriette.2845

Thanks a bunch for the reply. I’ll definitely have a go at these solutions and report back.

I’ve had this error since the last two updates. This Hallow’s eve update and the last update, that Royal celebration one. So I’ve had this problem for a very long time. It’s incredibly frustrating and I can sadly say that I’ve not seen Arena Net help out such issues like mine. As far as I can see ( which people have also told me in the past ) is that ANet is famously terrible on Tech support. So far this is proving true.

Charater is stucked on loading screen.

in Account & Technical Support

Posted by: HatchetHarriette.2845

HatchetHarriette.2845

I’ve got this error also, I’ve posted a topic about my problem with more information.

Game hangs while loading into cities again

in Account & Technical Support

Posted by: HatchetHarriette.2845

HatchetHarriette.2845

This is a recurrence of a problem I had in the not so distant past where, when loading into a city or logging into a character who is in a city at peak hours (6 – 9 pm GMT), the game hangs at loading.

Only this time, I cannot seem to load into any character at any time. My main is trapped in Lion’s Arch. I assume this is because L.A. has been dolled up in Hallow’s eve props and meshes and this is affecting the problem greatly. Though I have no proof of this.

These problems cripple my ability to Roleplay, which is the reason I bought the game.

hangs while loading into cities at peak hours

in Account & Technical Support

Posted by: HatchetHarriette.2845

HatchetHarriette.2845

This is grave news. I heard that, over all, ANet are pants on the support front. I hope this isn’t true and this issue can be resolved quickly. It makes me whole reason for playing (Roleplay) completely impossible.

hangs while loading into cities at peak hours

in Account & Technical Support

Posted by: HatchetHarriette.2845

HatchetHarriette.2845

Hi all.

Currently have a game breaking problem where, during peak hours, if I enter a city the game hangs on the loading screen. The small loading animation in the corner continues to play, I can even hear the sound of players and ambiance in the back ground, but I am stuck at said loading screen. This has given me quite the problem where I have two characters ‘trapped’ in cities until I log into them at an early hour.

It is not a hardware issue. I’ve reconfigured the game to prove such, it’s textures, Vsync etc. It cannot be network lag on my end. Therefore, it must be on ANet’s end or maybe a bug in the new patch. (Which is when it started occurring, at least very lately.)

So, has this happened to anyone else? If so how can it be solved? If not how can I bring this to the attention of someone with admin powers ?