I stumbled upon this because I too am a boomerang (haven’t played since GW2 launch) and found an instant-20-token waiting in my mailbox.
So now I’m on my level 20 engineer, in my starting area, with no clue what to do/where to go.
It’s not about being a bad player but MMOs can be overwhelming when you first login. Takes hours to even figure out the UI.
So the most logical choice if you are fresh level 20 with no gear, in the level 1 zone, is…
1. Buy level 20 gear from vendors and
2. Go to level 20 zone and start doing hearts
Correct?
(Thanks from a newbie!)