Hi Anet,
I won’t go into much detail with this, same story like a lot of people, participate the event, continuously disconnected in overflow servers.
Questions is most guild person was in the same situation like I have received chest, even those submitted ticket later got one, mine still haven’t arrive yet.
Read post about putting a ticket in and wait in line, be patient. I submitted ticket, but it’s been week now, still no response.
Can you at least give me a result of yes or no, so you can put my misery out of this.
Thanks