Posting this for a friend, as his account was hacked and his email address was changed. He can’t use the password change link that was offered him by the person that basically auto-replied to him, because whoever hacked him changed the email address on his account… so he can’t provide that to get his account recovered.
ticket # = 120905-004000
acct name = Magnesus.8734
He needs to be contacted via the email on his support account. He’s been waiting days on this. His character appears to have been moved from Blackgate server to Ring of Fire as well.