Showing Posts For Holdav.1683:

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Holdav.1683

Holdav.1683

Ticket: 1248824 – 56 days later and still no reply.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Holdav.1683

Holdav.1683

Ticket # 1400470 i linked my acc it was ok but when i am trying to log in with my gw2 creditliness in gw1 dosen’t work and even if i make reset a pas nothing happens just that email was not found .
PS. Tried like 100 times to login with my old acc

good luck with this. I have the same issue, reported it to GW over a month and a half ago, and aside from the initial ticket response, i’ve received no updates…They just don’t care..

I too have this problem and you are right, they just don’t care, they have your money and that’s it. GW have some of the worst customer service I’ve ever experienced!

Hall of Monuments (GW1 Problem)

in Account & Technical Support

Posted by: Holdav.1683

Holdav.1683

Ticket number 1248824.

I am trying to get my Hall of Monuments to work but I can’t log into GW1. The problem is when I was playing originally I was hacked and your reply was I should have had a better password, I was pretty furious at losing 800k plat and all my good weapons to get a response like that so I stopped playing and said goodbye to GW.

I have come back and bought GW2 and I now need to get into GW1 but code 45 comes up so I can’t get to my HoM as it can only be done from GW1, I’m not sure why you can’t do it for GW2 but there we go.

I put in a ticket 40 odd days ago and have had no reply, your support is looking as good as it was years ago! Can someone please help me get into my account or just make it so HoM works for me.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Holdav.1683

Holdav.1683

Ticket #1248824

40 odd days now… If someone could get back to me that would be great

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Holdav.1683

Holdav.1683

Ticket #1248824 – Open for 20 days without a reply!

I can’t get into GW1 so I can do what I need to to get the hall of monuments working as of right now I can get none of the extras. Can someone help?