Showing Posts For Hot Kibbles.6481:

Wait time for serial code?

in Account & Technical Support

Posted by: Hot Kibbles.6481

Hot Kibbles.6481

Thanks for your information. It turns out, it was an email lag of 55 minutes. I called support, and was about to send an email before it finally just went through! I’m glad this is over, and my stress is gone. Thanks for the help.

Wait time for serial code?

in Account & Technical Support

Posted by: Hot Kibbles.6481

Hot Kibbles.6481

I just checked my paypal and the transaction has been processed, they received their funds over 20 minutes ago. I’m still waiting on that serial code to get here… Any day now…

Wait time for serial code?

in Account & Technical Support

Posted by: Hot Kibbles.6481

Hot Kibbles.6481

I got an email from PayPal informing me that I authorized a payment to NC interactive LLC and the money won’t leave my account until NC interactive processes my order.

That email was received instantly, and I’m still waiting for the serial code, it’s been around 30 minutes now…

edit
I have checked my spam folder and I even logged out of my email and back in to make sure.

Wait time for serial code?

in Account & Technical Support

Posted by: Hot Kibbles.6481

Hot Kibbles.6481

Hey,

I just bought another serial code for my account to use on my wife’s email so she can play. I bought it with PayPal, and I’m probably being impatient, but how long does it usually take to get the email with the serial code? It’s been 20 minutes so far, and I don’t know, I guess I kinda just assumed it would be a moderately instantaneous transaction.

Does anyone have any idea how long I might have to wait to get the serial code? Do they not send them past certain business hours? Do they manually accept PayPal transactions and manually send out the serial codes?

My main question is: How long does it take to receive my serial code after purchasing through PayPal?

Thanks.