Surely, if Anet is as passionate about WvW as its players, it would schedule overtime shifts in weekend with extra pay to have this fixed.
I personally wouldn’t expect them to work a weekend, granted that would be awesome. But I definitely agree that they should schedule some overtime shifts. It’s not just a matter of “I didn’t get my rewards;” it’s a matter of delivering content correct and on time.
They can say they find “leads” on the forums all they want, it still doesn’t change my feelings that they haven’t really put much effort into actually fixing the problem.