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Horrible Performance with Radeon HD 7870

in Account & Technical Support

Posted by: Hunchback.2365

Hunchback.2365

Technically both the slots should be 16×...
But yeah, probably a faulty MB :/

Horrible Performance with Radeon HD 7870

in Account & Technical Support

Posted by: Hunchback.2365

Hunchback.2365

Ok, i just solved the problem.

In short, it’s a kitten problem that happens by a combination of certain MBs and certain GPUs.

The problem itself is that the GPU runs at PCI-E settings lower than 16×. In my case it was locked at 4x, others report it dropping to 1×. This might not seem like much, but it’s extremely important for the data bandwidth and thus your FPS.

Now, for me the solution came from Blizzards forums (doh), apparently my GPU was acting like kitten with WoW… Yes, ridiculous, a game that old… Anyhow, all i finally did was switch the PCI-E slot on which the card is installed. I can’t say if the other slot is broken, clogged or it’s something else, but that did solve the problem. The card now properly runs at 16x PCI-E, my FPS got boosted to 60 stable on max settings in GW2.

There are other solutions and causes though, so perhaps other people affected by that bug will find these resources useful:

http://www.techarp.com/showarticle.aspx?artno=522

http://www.guildwars2guru.com/topic/53000-good-specs-low-fps/

http://eu.battle.net/wow/en/forum/topic/5586139538

Horrible Performance with Radeon HD 7870

in Account & Technical Support

Posted by: Hunchback.2365

Hunchback.2365

Ok, just did a clean install of everything – absolutely no change.

Also, i tried setting EVERYTHING to low in the game, it barely made a change – it kept running at around 20fps. This is SO wrong… wtf?

Horrible Performance with Radeon HD 7870

in Account & Technical Support

Posted by: Hunchback.2365

Hunchback.2365

Settings didn’t help any… Will reinstall my Windows tonight, hopefully a fresh install will help.

Horrible Performance with Radeon HD 7870

in Account & Technical Support

Posted by: Hunchback.2365

Hunchback.2365

@Cries of Sorrow: It is not, as i said in my OP, the game WAS running much better with the exact same setup except the new GPU.

@mohrad: Not much is relevant, since as i said the game was running fine before, with the occasional crash. Perf-wise it was fine. My PSU is not failing, since it’s 500w decent block, and i have 0 problems with any other game (as said in the OP). I will check about detecting it as 2d/3d. Any tips where exactly that option is?

Tvhatic: Not good news… But i can’t change it at the moment, the vendor i got it from is not that easy to work with, and i can’t get a good price on anything else at the moment anyway. I’ll have to hope it’s a software problem.

[edit] My specs, for information’s sake:

CPU: Intel i5 760
RAM: 8gb DDR3
GPU: NIS HD 7870 IceQX
PSU: 600w something-decent (forgot the brand)
Sound: Xonar DGX
screen,kbd,mouse etc… irrelevant

(don’t go saying "this or that is causing the slowdown, i had the exact same setup before and the game ran fine, it’s a problem related to the GPU and the way GW2 works with it)

(edited by Hunchback.2365)

Horrible Performance with Radeon HD 7870

in Account & Technical Support

Posted by: Hunchback.2365

Hunchback.2365

Hello everyone,

I’ve just received my new GPU, a HIS Radeon HD 7870, which replaced my old GTX460. The old card was having a lot of issues with GW2 and other games, crashing my PC on seemingly random occasions etc…

After installing my new GPU, i tried GW2 to see how it works on a modern card, and it ran at 20fps, using my old settings (for the old card). I tried playing with the settings a bit (even tho that makes no sense), downloading other drivers and completely removing and re-installing GW2. Nothing really helped – the game runs horribly, as if i have no GPU at all, with 20fps or so, no matter what settings or drivers i use.

It is not hardware related, since i’ve only changed my GPU and many other games run perfectly fine…

Does the tech-support have any ideas of what to do?