Showing Posts For Huxly.3548:

Hall of Monuments Questions [merged]

in Account & Technical Support

Posted by: Huxly.3548

Huxly.3548

Just wanted to post an update to my ticket (opened Aug 31)

It is still not working, i am having the exact same issues as described in my previous post. Since my first post i did receive another email on Sept 5. It contained 3 tips, none of them were helpful, and one actually stated "If you were experiencing any other issues with the Hall of Monuments, we ask that you please try again as the issue should be resolved. " It is not resolved.

One also stated "We are aware of an issue that is currently preventing players from viewing their rewards. Please be assured that the rewards are not lost and we are working on a solution. " Maybe thats me?

This is a great game and i am having a great time playing, but i would really like to create some characters with my GW1 reserved names and use some of the cool armour from HoM

Hall of Monuments Questions [merged]

in Account & Technical Support

Posted by: Huxly.3548

Huxly.3548

Hi, I have the same issue that others are reporting. Ticket # 120831-013039

HoM show 0 points in game. In my account tab it says my GW1 account is linked successfully, however when i attempt to login to GW1 with my GW2 creds i get an error that my info is not correct (not a password or username error). I can log into GW1 with my @ncsoft account and password fine, but still no HoM in GW2. Manually got the portal stone and all that stuff, still no luck

Edit: Wanted to add that also like others, i am unable to use my reserved names from GW1 and that does affect/hamper my gameplay. I understand about the ‘hacked’ accounts but feel like our issue and others are being pushed to the back burner a bit…………

As compensation, i am willing to accept a free upgrade to 50/50 HoM lol

(edited by Huxly.3548)