Guild Wars 2

It has been 8 days since my friend submitted a ticket to support and she’s still waiting for ‘’conclusive answer’’

Following Problem : Guild Wars 2 has encoutered an error.Your Guild Wars 2 has been suspended for an account issue.Please contact support for information.

Ticket Number : Blocked/Suspended Account [Incident: 121129-002291]

This number 121129-002291 ??

Well , my friend was blocked 8 days ago , and has invited 1 ticket for support , still waiting for a ’’conclusive’’ answer.Here’s the ticket.Any more information you need i will talk with her to take.

I hope it can be solved.

Regards,
Leonard.

Blocked/Suspended Account

Discussion Thread
Response Via Email (Erick) 11/29/2012 04:58 PM
Hello Elisa,

Thank you for contacting NCsoft Account Support.

We are in the process of investigating this issue for you and you should receive an update as soon as we have more information to provide. We may need more time if you contacted us on a weekend or holiday, but someone will respond to this support ticket as soon as possible.

Regards,
Erick
NCsoft Account Support

[—-001:000580:60067—-]