Showing Posts For Ignitus.3127:
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: Ignitus.3127
Guild mates account was hacked 4 days ago now and he has still not recieved any reply ticket number is 130808-001812.
Ok so here is my response from the support team about my lost 400 badges
Hello,
Thank you for contacting the Guild Wars 2 Support Team. We would like to be able to offer refunds or exchanges for purchases, but at this time we’re unable to make these kinds of adjustments to characters. For the foreseeable future, all in-game purchases such as those made with Karma, gold, or dungeon rewards are final, so please be extra cautious when making these types of purchases. I’m sorry that there’s not more that we can do in this case. Please let us know if you have any other questions or concerns.
Regards,
[GM] Zowa
Guild Wars Support Team
Now how can i be extra cautious if a issue/bug there end causes a server crash? Or maybe there didnt liek the fact we had 5 omega golems? inwhich case it needs to be limited. I spent 400 badges and this is not acceptable weeks of work down the drain becuase of no fault of my own. not to mention the golems my guildies lost also!!!!
I spent 400 badges to get my omega golem so im not happy! Hope this can be resolved soon. And to the guys messaging us in game thx for the support.
Crit Nibbler
I have now attempted this quest twice and its bugging when i get to the 2nd bunch of survivors. there say they will follow me but just stand there. ive tried killing all the mobs and to no avail.
Char name is Crit Nibbler
Server Underworld
Time 14.42
Hope you fix this as im not running though this boring quest again.