GaileGray,
[Incident: 120905-002091]
Posting on behalf of my friend Swooped.3712, who had his account hacked, and sent a ticket in on the 4th, and only got the infamous Lance response so far. He gave all relevant information: His email, serial number, even the credit card he bought the game with. Is there anything he can do to make sure he’s getting it looked at, or for him to be given an update on his ticket?
Just feeling a little overwhelmed by the silence and\or lack of response as of yet.
Sincerely, his friend, Incom.