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Authenticator Questions/Concerns [merged]

in Account & Technical Support

Posted by: Indian.3604

Indian.3604

I have a problem, when i was away from my known network i had to punch in the authenticator code, but for some reason it shows ive never activated it on my app but on my account it shows i have one, i tried to turn the app on and it asks for a “Key” or a “Barcode” but i cant find either on my account, i really want to fix my authenitcator or just be able to remove it from my account, plz help.