Guild Wars 2

@Gemma.4830

All it says when I try to log in is “Your Guildwars 2 account has been suspended for an account issue. Please contact support for information”.
One month later, still no information, or fix. I have zero idea what the issue is.

However, that doesn’t stop ArenaNet from sending me emails asking for feedback on how I enjoyed the events I didn’t get to play

Howdy,
My account got suspended BEFORE HALLOWEEN (Yes, that long).
I was given no reason as to why it was suspended, and to my knowledge, I did nothing wrong and it has not been hacked.
I sent a ticket shortly after. I got a message that it was being looked at. And then found out later that it had closed unresolved.

I Made another, as the old one gave me this message “This incident cannot be reopened or updated. If you need further assistance, please submit a new question by clicking the Ask A Question tab.”
The 2nd ticket (11/11/2012) was made 2 weeks later because of your warnings against multiple tickets.

The 2nd ticket says it is a duplicate and also gives the message “This incident cannot be reopened or updated. If you need further assistance, please submit a new question by clicking the Ask A Question tab.” Number# [Incident: 121111-001040]

I never got sent an email about updating my ticket or re-prioritizing it. It has now been over A MONTH since I have been able to play this game.