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Collector's Ed/DDE Item Questions [merged]

in Account & Technical Support

Posted by: Irecinius.9731

Irecinius.9731

Well I understand that I bear some responsability for deleting my items..

I’ve opened the ticket 120902-000953, 09/01/2012
BEFORE The notice on the ingame mail was put.

Today, I got a email saying my ticket was closed, with out a single response!
I reopened following the link.

Since there are people that got the item restored, its not a matter of can or can’t do..
But WHEN can you do it?

Give me a date, a week? a month, next year?

Thanks,