Guild Wars 2

Will i be able to request to have those tokens back in the future?

I got hack, like many other people and i did the 100% completion on my guy so i got the 2 token of exploration. of course when i got my account back they were both gone, really i don’t care about much else because i did have 22g on my account.

Is it really impossible for them to give me my token of explorations back? i really have to level up a new character and do that all over again!? Take all the gold away i don’t care just give me my tokens of exploration back please!