Guild Wars 2

I got an e-mail this morning, got my account back. So… ticket number 121027-000447 can now be closed. Thanks!

121027-000447 – to be escalated to payment review team. It’s been 2 weeks since my account has been banned, and a week since I last got a reply from you guys. Please do look up on this matter. Would really appreciate if we get this resolved as soon as possible. Thank you.

Xevvy.9034:

Hi. It’s been 5 days since I submitted a my first ticket. My account was blocked/suspended because the serial code I received from a seller was bought using a stolen credit card. His whole batch has been blocked. However, he was nice enough to replace all those serial codes with new ones. So, I now have a new serial code. My only problem is, how do I go about entering this new key so I can continue playing? I tried the registration page, and all I got was an error, something about a serial code overlap. What do I do??

- Should have asked for a refund and just bought the game from the legit site or bought the game dvd. That way you can avoid being banned again.

Ticket number :121027-000447

It’s been a few days now, they said that they would be escalating my ticket to another department and that they would get back to me AS SOON AS POSSIBLE. I hope this issue gets resolved ASAP. Would love to get a quick reply. Thanks!