Guild Wars 2

Zsymon.8457:

Email support, they gave me my backup rytlock in a matter of days, but they’ll only do it once.

For real? That would be nice. I could totally use my gems back while they’re at it. Though I guess that would be a price I’d be willing to pay to get my bonuses and rytlock back.

No point in buying digital deluxe again guys. I figured buying it again would solve the problem.

Nope. No email from BLTC. 2,000 gems (like $20) down the drain and Rytlock still gone. They’ve no idea how upsetting it is to lose something that you’ve been looking forward to for years just because of a misspelled name.

I agree with Jia Shen a warning notification of deletion of items should come with the notification of deletion of character. We know that we lose the trash items but I would have thought twice about my rename if I knew I would lose the whole reason I bought the deluxe!