Guild Wars 2

I have a very small guild that only consists of my husband and myself, I have 9 characters represented and my husband has 4 represented. Each of my husband’s characters are on separate maps. I have 5 characters each on different maps and those are the ones that I typically see generating points on login.

Recently, however, (over the last month or so) I have noticed that the guild “day” got stuck and lumped nearly two weeks together as the same day. As a result, only the first 20 daily character logins generated 10 influence each, the next 30 daily logins generated only 5 each and then finally the next 8 generated only 1 each . . .

. . . until FINALLY the guild “day” randomly reset. At that point, at the top of my guild page it said I had 58 characters log in on June 1st (it may have been the 2nd, I can’t remember).

Now first of all, 58 character logins on one day for my guild is impossible for obvious reasons – there are only a total of 13 characters representing the guild if they could all possibly count (which they don’t because only 5 of mine count each day, resulting in a total of 9 possible character attendance logins per day).

My problem is, as a small guild I have a great deal of difficulty generating guild influence as it is, but to have this awful bug added on top of the issue makes it nearly impossible to generate enough influence to do anything at all. My recent bug resulted in my guild generating 358 influence from 58 recorded influence rewarding attendance logins. That didn’t even count the many times only 4 of my characters counted instead of the first 5, even though they were all on separate maps and not on overflow upon login. This should have been at very least 580 influence, thus I lost out on 222 guild influence, which to a large guild doesn’t seem like much but to ours is a huge difference.

Is there any way to fix this issue?