Guild Wars 2

I cannot even download the patch. I’ve tried 4 times to open Gw2 and each time it crashed after getting to about 10-15% update download
http://i.imgur.com/wW25Di6.png

Screenshot attached shows a message to me with the following text:

Dear hero:)
How are you:)
Cheapest Gw2 gold is now on hot sale on
<pvpbank.com>:) 10G=30 EUR ,5% extra, fastest
delivery,Purchase now!Terribly sorry to bother you:) May
you enjoy ur game!Sincerely
<pvpbank.com>

I haven’t checked the link and nor do I want to. Just wondering if this is allowed, although my gut says it isn’t but wanted to check first before I report. It’s from a player called Strahlemann.