Guild Wars 2

@ShiningSquirrel. I would give as much information as possible but I can’t. I just did play the game and did force me to bring up my mesmer as soon as possible on lvl 80 because I got boring of my warrior. So I just did play the game and maybe the only mistake I did was not to watch other players if they could be maybe a bot. I mean I was just playing the game itself and usually I only group up with my partner. So I still don’t know what I could be did wrong that my account is now terminated. The account of my partner is still open btw.

nanze.2876:

Hi. I have been disappointed. because my account has been blocked.
when i logged in, ….. but there has Not been the respond until this time…. Almost a day goes.
What should i do….?
my ticket number :
121108-000411
121108-000225
121108-000192
121107-001485
they just changed the ticket’s status to duplicated except the one thing…

I doesn’t think it will be help you and others to create or start new incidences. They will be just handled us duplicates…. thats means the support has to set them on duplicate and to close them, this takes time too …

They (Arenanet) say, they want a game which makes fun this one of the important point for them to create a game. But sorry after that to get your account terminated for just playing and annoying it, it would be not make fun anymore to play it like before. Nobody know what they did wrong by just playing the game how do you can believe or think the guys can annoy the game further? Ah forgot is just a small amount of account which got terminated by an error! After your 5th banning wave/list it is not anymore a small amount….

If we should get back our accounts, we have to be afraid that maybe after the next corner you cross the ban hammer is waiting….. thats not fun after all!

So can you please explain how we have to play this game?

I playing since over 20 years game’s never used cheats or used any unapproved software ….. Got never a single warning or suspension in a online game… Just playing the game like it is and now by doing the same you got your account terminated, thats ridiculous!

Thorn Wiegraf.1935:

I’m not really sure how they deal with it, but I think having an appropriate topic when you submit your support ticket must help. I’m on day three now, but others have had there problems fixed faster.

Anyways, don’t give up hope.

have you update your incident frequently?

It could be possible that they handle the queue by the last update of an incident ==> when you update, you move your incident to the end of the queue.

I think I have to wait longer for an answer because I called my incident as blocked/suspended that was the first message I got from the game that my account got suspended of bad behavior. After trying to login again I got the typical message my account was terminated due to botting. I’m now afraid to update my incident to give the support the message which I get now.

I doesn’t think it has only to do with this area because I got today the same nice message, surprise, surprise … but I have not unlocked cursed shores, with any of my toons. My main toon is a mesmer not a ranger! May I just do to much damage?!

It is definitely not funny to get the account permanent banned for just playing and enjoining the game! Can a Bot do the same?! But may I play too much …… -.-’