Showing Posts For Jarik.2476:

e-Mail from "ArenaNet?" Please read! [merged]

in Account & Technical Support

Posted by: Jarik.2476

Jarik.2476

Hi

I got new scam email that i go locked and i need to login on link to reactivate my account. Link in email goes to different link that shown in email and it ends with
en-account .pw

Email:
Greetings!
Due to an unusual change in your access pattern, the Guild Wars 2 account under this email address has been locked. This can be caused by logging in from a new location, but it may also signal an attempt to compromise your account. If you feel that your account’s security is at risk, please follow the steps below.

Step 1: Verify Your Account Ownership

Click on the link below to verify your e-mail address of the Guild Wars 2 account:
https:// account.guildwars2.com/account……….

Step 2: Secure Your Computer

Ensure that your computer is free from any malicious programs, as a password change alone may not deter future attacks. Visit our Account Security website to learn how to protect your computer from unauthorized access.

Step 3: Secure Your Email Account

Choose a new password for your email account and review your email for any filters or rules you did not create. For more information on securing your email account, visit our Account and Computer Security page.

Step 4: Choose a New Password

Change your password to resume using this Guild Wars 2 account, as your former password no longer grants access to any login-protected Guild Wars 2 account service or game. Visit our Password Reset page to begin the password change process.

Once you’ve regained access to your account, you can add additional security with Mobile Authenticator, a free service that allows you to unlock your Guild Wars 2 account on your own with a few simple steps. For more

information, see the Account Protect FAQ

—The ArenaNet Team

Need help or have questions about your Guild Wars account? Visit our support site: http:// en.support.guildwars2. com/

e-Mail from "ArenaNet?" Please read! [merged]

in Account & Technical Support

Posted by: Jarik.2476

Jarik.2476

Got same email, link is slightly different ending with same IP address
62.150.38.163

IP : 62.150.38.163 Neighborhood
Host : xdsl-62-150-38-163.qualitynet.net
Country : Kuwait

[Event] Save the merchants from the.....

in Bugs: Game, Forum, Website

Posted by: Jarik.2476

Jarik.2476

Location: Bloodtide Coast/Vindar’s Lagoon
Event name: Save the merchants from the Bloody Buccaneer kidnappers.
Server: Borderlands

1. Marker on map pointing in wrong location. Its pointing on near by swamp probably should be on nearby Bandit camp with npc’s named Bloody Buccaneer….
2. Merchants located in Bloody Buccaneer unable to converse to release them.

Attachments:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Jarik.2476

Jarik.2476

Hi i got wrongfully accused of botting 121106-002921 ticket is closed without explanation
after 6 days, could be that it has been bouncing in wrong queues.
I have reopened new ticket yesterday 121113-001761.

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Jarik.2476

Jarik.2476

[Incident: 121106-002921]?
Opened 6 days ago got replys that are not related including password reset that i didnt ask for. Still waiting for account to be unlocked