Showing Posts For Jemidon.5810:

Can't Log In To Game Or Support.

in Account & Technical Support

Posted by: Jemidon.5810

Jemidon.5810

Thanks Jayne, I looked at that thread and changed my log in to my email and I got into the game.

Log-In Issues (specifically Error 11) - [merged]

in Account & Technical Support

Posted by: Jemidon.5810

Jemidon.5810

OK, I changed the log in ID to my email and was able to get into the game.

Can't Log In To Game Or Support.

in Account & Technical Support

Posted by: Jemidon.5810

Jemidon.5810

starting today (10/29/2013) I am getting an error message when I try to log into the game:

the account name or passowrd you entered is invalid. Please check your information and try again.

I clicked on the “recover account” link and changed my password and can log into the game’s site and the forums but I can’t log into the game or the support site with the new or old password so I can’t open a ticket. Please advise via email or these forums.

Thanks,

Jem