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Gem Purchase/Redemption Issues [Merged]

in Account & Technical Support

Posted by: Jenna Frost.3275

Jenna Frost.3275

So I have the same problem with my Gem and Exchange section are blank. But I also can’t buy or sell anything. It isn’t blank is loads all strange (see attached screen shots). The pick up section is fine and works. This has been happening for a couple of days now. Ever since the launcher started doing this new Downloading window before it comes up. It says downloading tgUpdate version 1.11. My bags are getting quiet full I hope they fix this soon.


Update: I followed the first part of this post and it worked! yay
https://forum-en.gw2archive.eu/forum/support/mac/TgUpdate-1-11-everytime-i-open-the-launcher/3390678

I am on the MAC Beta Client
my comp specs:
iMac
24-inch, Early 2008
Processor 2.8 GHz Intel Core 2 Duo
Memory 4 GB 800 MHz DDR2 SDRAM
Graphics ATI Radeon HD 2600 Pro 256 MB
Software OS X 10.9.1 (13B42)

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(edited by Jenna Frost.3275)