Guild Wars 2

hi i got my account hacked for about 3 days ago.. im not sure when it happened at the day but as i can see in guild wars 2 it started 3 days ago so can i get my account restored as it was for 7 days ago in that way i know that there was no hacker in my account.
i did manage to get the hackers ip CA , US ( 205.164.2.210 ) 205.164.2.0 – 205.164.2.255
but if i can get help to what i need to do then i can give all the info that is needed

Gaile Gray.6029:

Jesper.4503:

hi i got my account hacked for about 3 days ago.. im not sure when it happened at the day but as i can see in guild wars 2 it started 3 days ago so can i get my account restored as it was for 7 days ago in that way i know that there was no hacker in my account.
i did manage to get the hackers ip CA , US ( 205.164.2.210 ) 205.164.2.0 – 205.164.2.255
but if i can get help to what i need to do then i can give all the info that is needed

I can’t quite tell, but you did submit a ticket, correct? You need to do that to get help with this issue. This thread is only intended to follow up on a ticket if needed.

then im not sure where to find it..

hi i got my account hacked for about 3 days ago.. im not sure when it happened at the day but as i can see in guild wars 2 it started 3 days ago so can i get my account restored as it was for 7 days ago in that way i know that there was no hacker in my account.
i did manage to get the hackers ip CA , US ( 205.164.2.210 ) 205.164.2.0 – 205.164.2.255
but if i can get help to what i need to do then i can give all the info that is needed