Guild Wars 2

It has been a week now that I’ve been unable to play

I’ve been terminated for engaging in or assisting with gold or items sales for real-world money( see attached screenshot). Which I’ve never done before and never will be doing.

my Ref is: #120901-010514

It has been a week now that I’ve been unable to play

I’ve been terminated for engaging in or assisting with gold or items sales for real-world money( see attached screenshot). Which I’ve never done before and never will be doing.

my Ref is: #120901-010514

It has been a week now that I’ve been unable to play

I’ve been terminated for engaging in or assisting with gold or items sales for real-world money( see attached screenshot). Which I’ve never done before and never will be doing.

my Ref is: #120901-010514

I’ve been waiting for 7 days now, and still haven’t had any reaction whatsoever..
this is my ticket ref:

#120901-010514

Thanks,

Jesse

sorry for this bump, but I’m getting a bit desperate. And I’d just like some sort of reaction,
anything..

GaileGray.9587:

dudemanjac.5184:

What I need to know is that if I sent the prioritized ticket per your instructions on the 31st, and you claim to have everything done up to the 3rd, why am I still out of luck. Am I not being looked at? Did you not really get that far down the line? What is the explanation for why I am still waiting?

Dude — may I call you that? That is exactly what I am trying to figure out. And that’s why I appreciate people providing their ticket numbers.

This isn’t a “Go to the Head of the Class” ticket. I can’t promise that we can wave a magic wand and resolve all these issues. However, with this information, we can dig down into the reason that a ticket from August 31st has not been resolved, when one from September 3rd has been.

If you have been wait, say, more than five days, post your ticket number here, so we can look into the system and try to work out any kinks or glitches.

Thanks for all your help, everyone.

I’ve also been waiting for more then 5 days now and nothing has happend ever since.
I understand that you are working as hard as you can and all. but it has been a long time now

my ticket is from 9/01 and the ref is #120901-010514

My ticket ref is #120901-010514

I’ve been waiting and waiting and haven’t had any reaction yet. My ticket should be prioritized because it got hacked and banned for something I didn’t do. I do still have my account and imidiately changed my password after this happened.

I also read some where that they resolved the tickets to those which are made on 9/03. So why isn’t my ticket resolved which is made on 9/01

Hope you guys can help me, and I understand you work around the clock to resolve this for not only me but hundreds of people.

I also closed my additional tickets, only one left is the first one now. Hope this gets resolved soon!

Think my account got hacked.. When I try to log in I get an error message and it says that my account has been terminated for engaging in or assisting with gold or items sales for real-world money( see attached screenshot). Which I’ve never done before and never will be doing.

ticket = #120901-010514