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FPS DROP after Patch

in Bugs: Game, Forum, Website

Posted by: Jikan.5279

Jikan.5279

After 3 weeks and it only being fixed for some, it would be nice to know if someone is still working in this or any sort of update.

FPS DROP after Patch

in Bugs: Game, Forum, Website

Posted by: Jikan.5279

Jikan.5279

Bump. Can we get an update or confirmation someone is still working on this please.

FPS DROP after Patch

in Bugs: Game, Forum, Website

Posted by: Jikan.5279

Jikan.5279

I am sad to say I still have low FPS from the march 16th patch.
I have already worked my way through support and have done all the tests ect requested of me. The outcome:

Hello XXXX,

Thanks for getting back to us.

I’m afraid to say that we’ve exhausted all possible troubleshooting steps for this issue and can see nothing that would explain why you are unable to get higher FPS that your system is clearly capable of handling. This is an issue we were looking into on our end that should have been resolved, though I would advise contributing to this thread to let one of our Lead Programmers know that this is still an ongoing issue:

https://forum-en.gw2archive.eu/forum/support/bugs/FPS-DROP-after-Patch/page/13#post4950892

I want to apologize for any inconvenience and frustration that this issue may have caused though should you have any additional questions please don’t hesitate to let us know.

Regards,

XXXX
Guild Wars 2 Support Team
http://support.guildwars2.com/

Configuration: Windows 8.1 pro, Nvidia GeForce GTX 780m 2x, 32 gigs of ram, Intel i7-4900MQ@2.8ghz, (windows/bios/drivers ect fully updated)