Showing Posts For Jist.7643:
Ok i guess my account issue is not a name issue then.
My account is logged in right now, yet if i try to log in, its states my account is suspended.
My account is a friend on my wife’s account, and my status is online at this very moment… in the status under contacts area is unknown..
Ticket#
121114-002644
Aeri im so jelly, at least you can get a response at all and on top of that im not able to log in yet my account is logged on as we speak
My account is logged in right now, yet if i try to log in, its states my account is suspended. How is this possible? Gaile a reply from you would be most appriciated if you can get it in edgewise..
My account is a friend on my wife’s account, and my status is online at this very moment… in the status under contacts area is unknown..
Ticket#
121114-002644
Well I face the same demise. Waiting… I am a frequent player and i received a suspension,
“Your Guild Wars 2 account has been suspended for an account issue. Please contact Support for information”
-Rules of conduct
-User Agreement
-Naming Policy
-Conduct Breaches and Outcomes
My question is which one did i break? That’s 3 possibilities. It’s been 24 hours and nothing. No replies, phone call (they requested number in ticket submission) anything at all.
Maybe they could fix a naming policy to just log you out, once upon reentering your character name be changed, with a letter in game mail, stating next time they will take action.
Just adding an opinion, wondering if anyone feels the same. I’m assuming the naming policy is my issue. Might ease the ticket scene a bit to let the system handle itself in some areas? To free up tickets for bigger issues?
Ticket #
121114-002644
(edited by Jist.7643)