Showing Posts For John The Death.8203:

Hacked and switched to different server

in Account & Technical Support

Posted by: John The Death.8203

John The Death.8203

Are you saying you have not received any responses? Or that they were unable to transfer you to a server that was, perhaps, Full or something?

Did you request an Account Restoration? And let them know which server the account was on?

I haven’t received any emails back. Just the automated ones.

Hacked and switched to different server

in Account & Technical Support

Posted by: John The Death.8203

John The Death.8203

So I have was hacked a while ago from some Chinese ip address. I made sure to secure my account afterwards, changed the passwords for both my email and gw2 account.

I did lose all of my stuff and my characters, but was also switched to a European server. I’ve submitted multiple tickets to get help but have yet to receive any email to help me. Is there anyway I can get a free server switch?

(edited by John The Death.8203)