Showing Posts For Jow.5478:

Log-In Issues (specifically Error 11) - [merged]

in Account & Technical Support

Posted by: Jow.5478

Jow.5478

I bought Guild Wars 2 and I can not log into my account because when I put login and password to login and place, says that one of the two is wrong. I’m des afternoon trying to log in as the payment was made today. I got the key, signed up and made the new account account data is there.
- Ticket number (s): (request #22666)
- Date / time (time zone) problem started: 10/27/2013, Time I do not remember, most are already three days.
- What message / error code that you see?: “The account name or password you entered is invalid .. Check information and try again” error code 11:1001:2:1270.
- Is this a brand new account or an existing account?: New account

Log-In Issues (specifically Error 11) - [merged]

in Account & Technical Support

Posted by: Jow.5478

Jow.5478

Besides that the website did not to the account recovery, fill it all right whether or not a character in the account because it is new. Where the error appears: There was an error. Please contact support.

request #22666

in Account & Technical Support

Posted by: Jow.5478

Jow.5478

I went into acc friend so to make this topic because we are waiting for answers is three days and no offers. I bought Guild Wars 2 and I can not log into my account because when i put login and password to login and place, says que one of the two is wrong. I’m des afternoon trying to log in to the payment was made ??today. I got the key, signed up and made ??the new account account data is there.

Answer to #6923

in Account & Technical Support

Posted by: Jow.5478

Jow.5478

I bought Guild Wars 2 and I can not log into my account because when I put login and password to login and place, says that one of the two is wrong. I’m des afternoon trying to log in as the payment was made today. I got the key, signed up and made the new account account data is there.

Request received: 15906:Problem in the account. (request #15906)

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Jow.5478

Jow.5478

Request received: 15906:Problem in the account. (request #15906)

I have this ticket is 3 days and so far have not received help.

Log-In Issues (specifically Error 11) - [merged]

in Account & Technical Support

Posted by: Jow.5478

Jow.5478

Yes, I did it what you did, the more the friend not me who all signed up for it on my PC and I want the gift to him but I can not get on the forum or in the game. I do not want to change anything just give him acc. And has very topic around, many players with the same problem I bought the game cadastram everything right and can not log into the website and not in GW2.

Log-In Issues (specifically Error 11) - [merged]

in Account & Technical Support

Posted by: Jow.5478

Jow.5478

I’m also experiencing this problem des day I bought the key that was on Sunday which is on sale for 29.99 am unable to log into the site and GW2 so far, do not know anymore What do I have sent 3 emails to support and so far not been answered. I am very saddened by the Company as it is a very good game to play pity that the support is not as agredavel as some pension.

Log-In Issues (specifically Error 11) - [merged]

in Account & Technical Support

Posted by: Jow.5478

Jow.5478

Log-In Issues (specifically Error 11) - [merged]

in Account & Technical Support

Posted by: Jow.5478

Jow.5478

I sent for him, helped him create and time to log into the site or in the game says that the email or password is wrong. What did too are having the same problem.

Log-In Issues (specifically Error 11) - [merged]

in Account & Technical Support

Posted by: Jow.5478

Jow.5478

Yes have looked, have nothing = /

Log-In Issues (specifically Error 11) - [merged]

in Account & Technical Support

Posted by: Jow.5478

Jow.5478

Yes, I’ve tried several ways, put email put the example u gave there, I’ve done everything and not of right. I’ve sent support 3 times no one has been answered yet.

Log-In Issues (specifically Error 11) - [merged]

in Account & Technical Support

Posted by: Jow.5478

Jow.5478

Yesterday I bought a key to a friend, because I got the key did everything right the new account over time to log into the site or in the game says that is the wrong login or password, I have sent several supports and neither has been answered yet, like a solution to this problem. Because it was bought by card.

Thanks for the support, Jow.

Log-In Issues (specifically Error 11) - [merged]

in Account & Technical Support

Posted by: Jow.5478

Jow.5478

I am Brazilian, I am also with your same problem Godrax since bought the game yesterday, since it was on sale and I can not log into the account, says that the login or password is wrong. Pelomenos now I know it’s not just me who are experiencing this problem. If you have solution to your problem please contact me because I’m crazy to solve my problem. Also entered in contact with support and still have not been answered yet. I’m on the account of a friend, not as we do not have to log on the site and not in the game with the new account.

(edited by Jow.5478)