This game bans people every 2 seconds, usually for a ridiculously miniscule reason. They expect everyone in the community to be filled with sunshine and love for guild wars but the bottom line is, the world doesn’t work this way and not everyone acts that way. They can go ahead and keep banning people, but guess what they are gonna be seeing a lot more people getting refunds, like myself, as we speak. I just got banned for defending my girlfriend from a troll. It literally took like 3 seconds for the ban to take affect. Meanwhile she is still in-game – being trolled. Good job arena net. Two customers gone, after she gets a refund too. Say goodbye to your player base. Won’t take long at this rate.
First, you were surely not “banned.” Bans are forever. At most, your account was suspended. But let’s talk about the important stuff: Did you report the harassment incident? When you were suspended, did you submit a ticket asking for a review?
Game moderation is a partnership, and we need to ask you to participate by letting us know the facts of the case and giving us the opportunity to correct any error that was made or any incomplete action that might have been taken.
In this case, if you reacted heatedly, and if you were reported, you may have been given a time out. If the team gets your explanation of the full details — details that are not readily apparent to them without communication from you — then this situation can be amended to be fair to all involved. But you need to give us that chance, and I cannot see that you did yet.
Actually I did…I submitted a ticket like an hour before I posted this. I’ve been awaiting a response…Don’t get me wrong I’m guilty as charged. But a 3 day ban right off the bat is not a reasonable punishment. You need to institute warnings before bans are handed out. And I’m not paying for a game that bans people outright who simply defend others in chat and aren’t aware at how strict you seem to want to be with foul language.
Also, call me crazy, but could there be thousands of players who AREN’T complaining on the forums, but having the same issue? /Gasp! Maybe it is Arenanet that should be considering that these little “molehills” are more like mountains.