Showing Posts For Kaiser.4526:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Kaiser.4526

Kaiser.4526

Still waiting on my ticket to get answered, been two weeks now and nothing. Getting fed up with Arenanet taking so long to respond.

121016-000454

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Kaiser.4526

Kaiser.4526

Hello, my ticket still hasn’t been answered and it’s been like a week. Itsays my account may have been accessed by an unauthorized individual and I haven’t been on in a month or so. The error code I get is 45:6:3:2114

My support ticket is 121016-000454

(edited by Kaiser.4526)

Account Suspended

in Account & Technical Support

Posted by: Kaiser.4526

Kaiser.4526

Hello, it’s been two days since I found out my account was hacked and suspended and I still haven’t gotten a response from Customer Support about it. What is the hold up with support?