Blocked/Suspended/Terminated -- Player Comments
in Account & Technical Support
Posted by: Kalessar.7416
in Account & Technical Support
Posted by: Kalessar.7416
All back to normal now! Thank you for solving the problem!
in Account & Technical Support
Posted by: Kalessar.7416
I just logged into my account and was informed that it had been terminated due to “engaging in or assisting with gold or item sales for real-world money”. This is quite surprising, considering that when I last logged in (a couple of weeks ago I believe), I was at level 24 and had only been playing for a couple of days. Since I have only played on my computer and avoid engaging in password reuse, I find it hard to believe that my account has been hacked. I can only assume in that case that the issue is at Arenanet’s end.
As required, I submitted a question to the support page, and am currently waiting…
(the reference number is #121031-002881 ). The only problem is that I am waiting at a LAN party while my friends are playing next to me.
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