Showing Posts For Kamperman.6902:

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Kamperman.6902

Kamperman.6902

Hi, I submitted a ticket on monday night and I last heard from support on tuesday. After I answered all their questions they said they would be escalating to someone else to view my case and since I have heard nothing. My ticket is: 69969.
I should mention this is for logging into GW1 I just bought GW2 in anticipation of playing, but I want to log onto my previous account first. The accounts are linked and I am worried I will not be able to access my GW2 account as well.
Thanks in advance.

Been 5 days since I heard anything and over a week since I received something other then an automated message.

GW2 Tickets for Review (7 days & older)

in Account & Technical Support

Posted by: Kamperman.6902

Kamperman.6902

Hi, I submitted a ticket on monday night and I last heard from support on tuesday. After I answered all their questions they said they would be escalating to someone else to view my case and since I have heard nothing. My ticket is: 69969.
I should mention this is for logging into GW1 I just bought GW2 in anticipation of playing, but I want to log onto my previous account first. The accounts are linked and I am worried I will not be able to access my GW2 account as well.
Thanks in advance.

Block out of account

in Account & Technical Support

Posted by: Kamperman.6902

Kamperman.6902

Hi, I submitted a ticket on monday night and I last heard from support on tuesday. After I answered all their questions they said they would be escalating to someone else to view my case and since I have heard nothing. My ticket is: 69969.

I should mention this is for logging into GW1 I just bought GW2 in anticipation of playing, but I want to log onto my previous account first. The accounts are linked and I am worried I will not be able to access my GW2 account as well.

Thanks in advance.