Guild Wars 2

Isisalthea.9251:

Same problem for me. Has anyone gotten a reply from support?

I have had this problem ever since they started the weekly content crap, when I messaged support they told me it was my ISP… I caled my ISP and they ran tests onm y connection then pinged the Anets server using my connection and claimed it was Anets server and had nothing to do with my connection… and I have not been able to play since last year due to this bullcrap so for everyone saying “Guess we just need to wait for a fix” your going to be disappointed… like I said…. I aint been able to play since last year, thats how long I have had this problem and not been able to play…..

yeah, I still cant play… it worked before the release of the weekly content was released and ever since then I have never been able to patch correctly, I submitted several support tickets and they always say it is my Connection when I know full well its not, I can update any game I choose on my computer without errors and I can play any game I wish on my 360 with no problems as all… I even called my ISP (AT&T) and had them test my connection, they said it was fine and nothing was wrong with it, it was not being throttled, all my ports were testing fine as well, yet Anet continues to put the blame on my connection… hello? are they all taking “Stupid” pills, how can it be MY connection when everyone else is having the same dern issue……

Welcome to my world… all my stuff worked fine a couple of months ago then all of a sudden it stops working… now I cant even patch my game… it just keeps losing connection every few minutes and then just stops patching period and I have to close the launcher and reopen it just for it to patch a little more then repeat…

I have cleared my DNS Cache and even tried the changing of my DNS to 8.8.8.8 and 8.8.4.4 and im still continually losing connection during the update process, I uninstalled GW2 and reinstalled (Disc) and still not getting it to update properly… I even tried downloading it from the website, that didnt help ether….

I am having this same issue…. I have not been able to play the game for a while now because the thing will download like 15 files during the patch and stop completely… I had over 130,000 files to download a few days ago…. I still have 127,521…. it just stops downloading period and I am forced to close the launcher and start all over again, I called my ISP to ask if they was throttling my connection and they said no, that everything on there end was fine, they then had me run a few tests and confirmed that the connection issue was related to the server I was attempting to connect to and patch from, in this case, Anets patch server, this has been an issue for almost 3 months now… I am forced to open and close until it patchs everything up, only now im forced to start all over because I followed supports advice and reformatted my PC (erased EVERYTHING and restored it to factory settings) needless to say, that still did NOT fix my issue… can some one PLEASE fix this crap or post manual updates on the website so we can patch up that way… according to google there are forum posts on this topic dating all the way back to 2012… really…. fix this crap please….