Showing Posts For Kaya.7543:

Ticket Queue times

in Account & Technical Support

Posted by: Kaya.7543

Kaya.7543

Is there anyway to find out what the Queue times are like right now for tickets? My husband is waiting for an Account Recovery issue.

The Account Recovery page is giving him an error stating “There’s been an error. Please contact support.” He is trying to get into his account after the loss of access to an authenticator.

I understand there is a line and limited support staff but the general just wait who knows how long it will take is well..silly. Not to mention the lack of a call option. Is there any way we can find out what the line looks like at least?