Showing Posts For Kaze.1508:

2xPC and ADSL modem

in Account & Technical Support

Posted by: Kaze.1508

Kaze.1508

NOTE: Key broadcasting by any means is officially forbidden.

what is that?
I only use Logitech G 600, perhaps it is not prohibited?

2xPC and ADSL modem

in Account & Technical Support

Posted by: Kaze.1508

Kaze.1508

Hi
I play GW2 together with my friend. Both computers are connected to the network, and both use the same ADSL modem. But you only see the IP address of the ADSL modem. Can not in be the problem?

Help please

in Account & Technical Support

Posted by: Kaze.1508

Kaze.1508

They don’t need to accuse you, they have data showing something funky going on with your account. It’s like stop light cams.

But he accused. But did not say what specifically. It’s too bad. Is not that illegal?

Help please

in Account & Technical Support

Posted by: Kaze.1508

Kaze.1508

I did not break the rules. ArenaNet accused me falsely . :-(

Help please

in Account & Technical Support

Posted by: Kaze.1508

Kaze.1508

Note that going AFK with a ranger with it’s pet out near a spawn location can be considered as unattended play.

Also not.

Help please

in Account & Technical Support

Posted by: Kaze.1508

Kaze.1508

Nobody here has that info. Open a Customer Support ticket (but I doubt they are going to go into details about the reasons for a ban). The message when you attempt log in should give you some indication of why you were banned and the severity of the ban (temporary or perma-ban).

SERVICES (top right of page) > SUPPORT > Submit a Ticket (top right of SUPPORT page).

The text says botting, unattended play, macros or similar behaviour. Nothing that I’ve done!!

Help please

in Account & Technical Support

Posted by: Kaze.1508

Kaze.1508

To get that answer you will need to contact support by making a ticket.
Support-top of page. Submit a Request-top of page.

That’s what I did yesterday, ticket numer 834824. No answer :-(

Help please

in Account & Technical Support

Posted by: Kaze.1508

Kaze.1508

Why did my account blocked Majiik.9278 ? I’m not violate the rules!! I would be very happy if this situation is explained.