Incident # 130401-000582
My wife’s account has been compromised if someone can take a look at it as soon as possible. It says that her account has been closed for botting but we haven’t been on in months. I signed into my account, checked my friends list, and there she was online and she clearly wasn’t online since she was sitting right next to me. I don’t know how she could be online and the account also be closed for botting, that makes no sense. I have a screen shot I submitted that showed her online. Showed a level 80 warrior logged in that isn’t hers on a server we weren’t playing on.
Edit: I should also add that she has email authentication turned on and she hasn’t authorized anyone to use it.
Thank you for your time!