My daughter is having MAJOR account problems. We have begged and pleaded for assistance, left phone numbers with support, and with little to no contact (via email only) in return. I am having to post this for her because of the account being locked out…it says she doesn’t have an account. Even her old Guild Wars 1 account is croaked thanks to this! It is starting to feel like a waste of money here…..please help!
The support incident number is 120829-011909, opened on August 29, 2012.