Guild Wars 2

Considering this is a customer support issue and not a development one, your entire ‘arguement’ is flawed anyway. but it did provide a brief amount of amusement. Thanks.

I’d ban you for being a kitten so I wouldn’t get your hopes up.

I’d just release a game that launched with physical authentication, a phone app and an email authentication system that worked from the start and avoid 90% of the problems in the first place, but I guess that is too hard for you to understand.

That sucks man, I don’t envy you having to continue waiting in the slightest. Hope you get help soon.

And you defending such shoddy levels of customer service empower them to continue providing shoddy service. My post was perhaps a little on the angry side, I don’t care. At least I was constructive highlighting areas where they could improve, and they have a lot to improve.

Yea, thanks a whole bunch for the password reset thing, I lost access to my account a week ago and i’ve STILL had to fix it myself, my ticket is still open and i’m exceptionally annoyed with the level of ‘customer service’ that’s been displayed so far. You better step your game up and FAST. While you’re at it, get to work on character restorations, a call centre and some form of authenticator/phone app.