Showing Posts For King ov Hell.6309:

Issues with the trading post: please post here [MERGED]

in Black Lion Trading Co

Posted by: King ov Hell.6309

King ov Hell.6309

Just came across an ArenaNet Dev post about the Blank Trading Post screens…

http://www.guildwars2guru.com/arenanet-tracker/topic/234625-issues-with-the-trading-post-please-post-here-merged/

Hi,

Thanks to skagrin, I have a new solution for people who are unable to load the trading post. I’ve tested this on a Windows XP VM here to make sure it works, but haven’t done much.

The theory is that the root certs on your computers are not up to date. Follow these steps to update them:

1. Close the game client
2. Download and run http://download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/rootsupd.exe
3. You’ll probably have to click ‘run’ or ‘allow’ a couple times, but after that, nothing will appear. But that’s OK, your root certs have now been updated.
4. Open the game client and try to access the trading post

If you haven’t been able to load the trading post at all, try these steps. If this works for you, I’ll ask our customer service team to write up more formal documentation on this procedure.

Worked on WinXP SP3!!! Thanks mate!