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e-Mail from "ArenaNet?" Please read! [merged]

in Account & Technical Support

Posted by: Kirkman.1936

Kirkman.1936

Ok, got a new phising mail. The header says “Security question reset request”

In the mail, it asks me to verify my email. I removed the link in the mail:

Greetings!


Please read this e-mail carefully, as it is related to your account state of Guild Wars 2 account.

First and foremost, I’d like to let you know that we take matters of account very seriously. It has come to our attention that you are trying to sell your personal Guild Wars 2 account. As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled.

Click on the link below to verify your Guild Wars 2 account e-mail address:
(link removed)

If you ignore this mail, your account will be permanently closed. Once we verify your account, we will promptly reply to your E – mail to inform you that we have abandoned the investigation.

Please keep in mind that Guild Wars 2 is a global game with hundreds of thousands of players. This means that standards of behavior must be upheld. For your convenience, you can obtain more information about our rules at the address listed below.
(link removed)

We’ll see you in-game!

The Guild Wars 2 Team

So it doesn’t really ask to reset my security question, but asking to verify my email address. The grammar is actually quite bad in the mail.

e-Mail from "ArenaNet?" Please read! [merged]

in Account & Technical Support

Posted by: Kirkman.1936

Kirkman.1936

Got this email today

Greetings!

It will be ongoing for further investigation by ArenaNet’s employees.

If you wish to not get your account suspended you should immediately verify your account ownership. You must complete the steps below to secure the account and your computer.

STEP 1: ACCOUNT INVESTIGATION

We now provide a secure website for you to verify that you have taken the appropriate steps to secure the account, your computer, and your email address. Please go to this site and follow the instructions:
(link to site deleted)

STEP 2: VERIFY YOUR SUBMISSION WAS RECEIVED

We will contact you with further instructions once we have received and processed your submission. If you do not receive a reply within 48 hours of submitting this form, please resend it from the address listed above.

If you ignore this mail your account can and will be closed permanently.

—The ArenaNet Team

First time in a long time I got a phising email. So beware, don’t fall for it.