Guild Wars 2

I run as the admin. It’s my computer. First time to log in since before patch/update, no access to game trying to log character into Rata Sum. Error message 1083:5:7:1595:101

Felgor.9341:

Just came across an ArenaNet Dev post about the Blank Trading Post screens…

http://www.guildwars2guru.com/arenanet-tracker/topic/234625-issues-with-the-trading-post-please-post-here-merged/

Hi,

Thanks to skagrin, I have a new solution for people who are unable to load the trading post. I’ve tested this on a Windows XP VM here to make sure it works, but haven’t done much.

The theory is that the root certs on your computers are not up to date. Follow these steps to update them:

1. Close the game client
2. Download and run http://download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/rootsupd.exe
3. You’ll probably have to click ‘run’ or ‘allow’ a couple times, but after that, nothing will appear. But that’s OK, your root certs have now been updated.
4. Open the game client and try to access the trading post

If you haven’t been able to load the trading post at all, try these steps. If this works for you, I’ll ask our customer service team to write up more formal documentation on this procedure.

I had the same problem for the past two days now. I did the above suggestion and now have the trading post selling screen available to me again. I will keep monitoring to make sure this worked, however I am hopeful this fixed my concerns. (BTW I am running Windows 7, not XP.)