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Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: Kulawiec.1298

Kulawiec.1298

Hello

I’m posting here on behalf of my friend who can’t post any message on this forum because of permanent ban.


account name: heliotrop.2379

Incident: 130907-000659

Thank you for your last answer however it was exactly the same answer as I have already had from you which means it doesn’t answer my question.

I fully understand what permanent ban means and what it is for. I’m aware of the user agreement and consequences for exploiting game’s bugs. I do also understand what means game exploit. However I do not understand what I did wrong and what the permanent ban is for. I can’t think of any activity that I did which could lead to getting the ban. I would be very grateful if you could explain me exactly which of my actions caused my account being blocked. This is very important to me as even if I will decide to buy the game again I do not want to unconsciously make the same mistake.

I’m really looking forward to your answer.