Showing Posts For Kyle.5843:

Download Failed! Please check your Internet connection! (2)

in Account & Technical Support

Posted by: Kyle.5843

Kyle.5843

ok, but did you delete everything related to GW2? and do a complete startover?

Download Failed! Please check your Internet connection! (2)

in Account & Technical Support

Posted by: Kyle.5843

Kyle.5843

Exactly, have it redownload all over again and possibly get a non corrupted file.

Download Failed! Please check your Internet connection! (2)

in Account & Technical Support

Posted by: Kyle.5843

Kyle.5843

Try renaming the .dat file in the GW2 folder and relaunching the client

Program Files > Guild Wars 2 > Gw2.dat (rename to Gw2.dat.old).

Client unable to update

in Account & Technical Support

Posted by: Kyle.5843

Kyle.5843

Thanks burt, would be great but no access. It seems I have a connections to a more steady 100kb/s server. It’ll be done in like 30 minutes

Client unable to update

in Account & Technical Support

Posted by: Kyle.5843

Kyle.5843

As a side note, my client is keeping a constant 100kb/s now, version sitting at 0kb/s. I havn’t done anything to change.. my download speed should be 2mb/s though.

Client unable to update

in Account & Technical Support

Posted by: Kyle.5843

Kyle.5843

When did your husband update?

Client unable to update

in Account & Technical Support

Posted by: Kyle.5843

Kyle.5843

Yeah everyone open tickets.. this is their issue, not ours. I havnt been able to play today.

Client unable to update

in Account & Technical Support

Posted by: Kyle.5843

Kyle.5843

I put in a ticket, i’ll see what i can get out of them..

Client unable to update

in Account & Technical Support

Posted by: Kyle.5843

Kyle.5843

Did you make any changes to your system or restart anything? I’m still getting 1kb/s.

Download Failed! Please check your Internet connection! (2)

in Account & Technical Support

Posted by: Kyle.5843

Kyle.5843

Their download servers appear to be having issues today.. I cant even download the patch, it could be related, it may not be able to finish. When you are re-downloading it, does it start from 0% ? What does it do when you start it back up? You may want to uninstall the client completely with IOBIT uninstaller (its a free light program) and delete all the registry settings it find for GW2.. then re download the client and try again.. but then again the download server are broken right now, im getting 0kb/s. But my thought is that perhaps the download got corrupt along the way some how probably due to GW2 servers messing up.

(edited by Kyle.5843)

Download Failed! Please check your Internet connection! (2)

in Account & Technical Support

Posted by: Kyle.5843

Kyle.5843

Do you have enough space on your drive?

Client unable to update

in Account & Technical Support

Posted by: Kyle.5843

Kyle.5843

It’s their servers… I’m having the same issue and my speed tests are normal elsewhere. So I guess play another game until the Anet finds out about this…