Guild Wars 2

So, will the people who played for around 2:30-3 hours but couldnt continue through the second reinforcment stage due to MAJOR lag and getting d/c, only to come back around 10 minuets later and finding the event over, be compensated and recive the rewards?

Has this happned to anybody? I twice went into the dungen, twice started in the Uncategorized Fractal, and each time I tried to advance by jumping on the platforms, my game crashed.

Please fix! really want to try this dungen out!