Used erroneous email when purchasing game
in Account & Technical Support
Posted by: LancastorKeleth.2430
in Account & Technical Support
Posted by: LancastorKeleth.2430
It’s been resolved! Thanks to the Mr. Shane who helped assisted me, and thank you Gaile Gray, for your response! The support has been wonderful!
in Account & Technical Support
Posted by: LancastorKeleth.2430
Earlier this evening I purchased a second copy of Guild Wars 2. Went to check my email for the serial code, and discovered it wasn’t there. After a little while of it not showing up, I went back to check the order page, since I hadn’t closed the tab it had been in yet.
After reviewing the information, I realized I made a very minor typo when I entered my email address. Of course this means I did not receive the serial code. I’ve since opened a ticket for it describing the problem.
Can the serial code simply be resent to the correct email I’ve supplied in the ticket, or will another solution be required?
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.