Showing Posts For LancastorKeleth.2430:

Used erroneous email when purchasing game

in Account & Technical Support

Posted by: LancastorKeleth.2430

LancastorKeleth.2430

It’s been resolved! Thanks to the Mr. Shane who helped assisted me, and thank you Gaile Gray, for your response! The support has been wonderful!

Used erroneous email when purchasing game

in Account & Technical Support

Posted by: LancastorKeleth.2430

LancastorKeleth.2430

Earlier this evening I purchased a second copy of Guild Wars 2. Went to check my email for the serial code, and discovered it wasn’t there. After a little while of it not showing up, I went back to check the order page, since I hadn’t closed the tab it had been in yet.

After reviewing the information, I realized I made a very minor typo when I entered my email address. Of course this means I did not receive the serial code. I’ve since opened a ticket for it describing the problem.

Can the serial code simply be resent to the correct email I’ve supplied in the ticket, or will another solution be required?