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Crash: corrupt archive?

in Account & Technical Support

Posted by: Lannister.5916

Lannister.5916

Update on my situation: new motherboard and RAM from Dell seems to have resolved the issue. I did a fresh install last night and have gotten in about 3 hours without a single crash. Fingers crossed that the fix lasts!

Crash: corrupt archive?

in Account & Technical Support

Posted by: Lannister.5916

Lannister.5916

Well, Dell found a similar memory error running the diagnostics on the bios. They are sending someone out with a new motherboard and RAM next week. Hopefully this resolves the issue.

Crash: corrupt archive?

in Account & Technical Support

Posted by: Lannister.5916

Lannister.5916

Was really hoping for some more advice. Any suggestions?

It looks like it might be memory related, but no other program gives me pain one. So I guess it’s time to call Dell.

Crash: corrupt archive?

in Account & Technical Support

Posted by: Lannister.5916

Lannister.5916

Might have found something. I let Memtest86+ run all night and it reported a lot of errors. Of course, GW2 is still the only program that is crashing on my computer, which means it may be super sensitive to stuff like this.

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Frequent crashing from "corrupted files"

in Account & Technical Support

Posted by: Lannister.5916

Lannister.5916

I have the same issue on an AMD Radeon HD 7870, so it is not limited to GTX

Crash: corrupt archive?

in Account & Technical Support

Posted by: Lannister.5916

Lannister.5916

I installed Guild Wars 2 during the head start and it played fine for the first two days. Now it crashes every time I launch it. I can load an area, move for about 10 seconds, and then the game’s gone and I have an error telling me a file in the archive is corrupt and I need to run repair. I have repaired numerous times, uninstalled and reinstalled, but I cannot still get back to that happy point where the game worked. All background apps have been disabled, video card drivers have been unintalled and reinstalled to latest version, install location has been moved from Program Files (x86) to its own folder, dat file has been deleted and redownloaded, peripherals have been unplugged… what else can I do? I assume the game made some registry changes that aren’t being undone by the uninstall, because no other changes have been made to this system. Ran ccleaner, but that offered no fix either. The computer is only a month old, has very little software on it, and runs every other game I’ve thrown at it without error. No clue why is is so crashy. Can someone please advise? I submitted a trouble ticket 5 days ago, but no word back yet.

(edited by Lannister.5916)