I have been around the block enough times to understand that 99.999% of the time someone asks you for account information, it is a scam. The remaining .001% are legitimate companies that you should also not respond to as they are to careless about safeguarding information for you to be doing business with them. It is not so much a case of “when in doubt” as it is one of never, ever, ever give any account information to anyone. That said, I appreciate the fact that you bring things like this to our attention, and would suggest you run some in game notices as well since the majority of players in any game do not read that games forums.
A far larger threat in my opinion is the potential for scamming that takes place in-game. I have been on a forced hiatus from GW2 for the better part of a year now. When I logged in to relearn the mechanics I was bombarded with 4 hours of non stop spam advertising of one type or another in game chat. I do not expect a game official to state when someone has been muted or suspended for advertising in game, but when I see the same person spamming the same ad for the better part of an hour, it makes me wonder how many officials are actually in game at any given moment. It is not only a possible danger to some players, but an extreme annoyance to all players.
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