I also have the same issue of linking the wrong GW1 email account.
This issue happened due to the fact, I had the same email address for both accounts, and when I tried to link, I used the email address, instead of using the @ncsoft one.
Conclusion: Ended up with no HoM rewards at all.
I’ve already created a ticket, which didn’t received any kind of feedback. I’ve also commented about this issue before, they said they would solve this issue, but that they had no ETA, that they couldn’t mess up with the account linking at that current time (way before game release).
I would like to know if by now, there’s any kind of ETA for this kind of thing…
Besides the fact, I will probably want to rename my character, since I couldn’t use the names on my Guild Wars 1 account, it says those names are reserved, like… What the hell?
Thank you for your time.
Yours Sincerely,
Leg4cy